Shipping policy

Processing Time

• All orders are processed within 1–3 business days (excluding weekends and holidays).
• Orders placed after 12:00 PM will be processed the next business day.
• During high-volume periods (sales, drops, or holidays), processing times may be slightly longer.

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Shipping Rates & Delivery Times

We offer both domestic and international shipping options. Shipping charges are calculated at checkout based on your location and chosen shipping method.

Estimated delivery times:

• Europe: 3–8 business days
• USA & Canada: 3–9 business days
• Asia & Oceania: 5–12 business days
• Rest of World: 7–15 business days

Please note: These are estimates and not guaranteed delivery times.

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Tracking Your Order

Once your order ships, you’ll receive a confirmation email with a tracking number. Please allow up to 48 hours for tracking info to update.

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Customs, Duties & Taxes

International orders may be subject to customs fees or import taxes. These charges are the responsibility of the customer. DROBA is not liable for delays due to customs.

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Shipping Issues

• If your order is delayed, lost, or damaged during transit, contact us at drobawear@gmail.com. We’ll do our best to help.

• If a package is returned due to an incorrect or incomplete address, reshipping costs are the customer’s responsibility.